Refund and Returns Policy
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Refund and Returns Policy
- We reserve the right to cancel an order in case the order request is not acceptable to us. Upon such cancellation, we will give you full refund. Any such cancellation shall be at the sole discretion of Astitva and you will have no right to contest the same. The reasons for cancellation could be due to non-availability of the Product/s, inaccuracy in Product or pricing information or due to reasons of any fraud or wrong usage of payment mechanism adopted by you. We will inform you regarding cancellation via phone or mail.
- If you want to cancel any order, then, such cancellation must be done prior to the dispatch of the Product/s to you. Once dispatched any cancellation request from your end will not be accepted. Please call us or email us at drshellysastitvajewels@gmail.com to notify us about the cancellation.
- If your order is lost or un-delivered to your preferred location, we will provide you full refund.
- In all monetary refunds, we reserve the right to choose the mode of refund. The refund payment will be made by way of online transfer.
- For any further queries regarding cancellation/refunds, please email us at drshellysastitvajewels@gmail.com